Effective Date: [24/07/205]
Flawless Construction INC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal data you provide to us through our website, services, and communications, including SMS messaging.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information from you:
- Personal Information: Name, phone number, email address, physical address, and any other details provided via forms or communication.
- Service Information: Project details, appointment preferences, site location, and relevant notes.
- Payment Information: Billing details and payment method (collected securely via third-party payment processors).
- Device and Usage Information: IP address, browser type, device data, website interactions (via cookies and analytics tools).
2. How We Collect Information
Information may be collected through the following means:
- When you fill out a contact or service request form
- During phone or in-person consultations
- When you subscribe to SMS alerts or email communications
- Through cookies and other tracking tools when you visit our website
- When submitting feedback, reviews, or survey responses
3. How We Use Your Information
We use your information to:
- Respond to inquiries and schedule consultations or appointments
- Provide services, updates, and customer support
- Send confirmations, reminders, and follow-up communications
- Manage billing, invoicing, and payment processing
- Improve our website, service offerings, and user experience
- Comply with legal and regulatory obligations
4. SMS Communication & Consen
If you opt in to receive SMS communications, you may receive text messages related to:
- Appointment reminders and confirmations
- Follow-up and service notifications
- Project or billing updates
SMS Consent and Data Protection:
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
You can opt out at any time by replying “STOP” to any SMS.
5. Information Sharing
We do not sell or rent your personal information. We may share limited information in the following cases:
- With trusted third-party service providers (e.g., payment processors, CRM systems) strictly to perform services on our behalf
- With government or legal authorities, when required by law or to protect our rights and customers
- As part of a business transaction (e.g., acquisition or merger), where permitted by law
We do not share SMS consent data or phone numbers collected for SMS with any third party or affiliate for marketing purposes.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and navigation
- Collect usage statistics
- Track referral and advertisement performance
You can modify cookie settings in your browser to disable or control tracking.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or storage is 100% secure. You acknowledge the risk when sharing information online.
8. Data Retention
We retain your information only as long as necessary for business, legal, or regulatory reasons. SMS consent records are stored for compliance purposes unless revoked by the user.
9. Your Rights & Choices
You may:
- Request access to your personal data
- Correct or update inaccurate information
- Withdraw SMS consent by replying “STOP” to any message
- Request deletion of your personal data (subject to legal obligations)
To exercise these rights, contact us at:
Contact@flawlessconstructioninc.com
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have collected information from a minor, please contact us for immediate removal.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Flawless Construction INC
