Effective Date: [24/07/2025]
Welcome to Flawless Construction INC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and communications, including but not limited to remodeling, construction, solar installation, HVAC, insulation, and consultation services. By accessing our services, you agree to be bound by these Terms.
1. Services Overview
We provide construction, remodeling, energy-efficiency upgrades, and design consultation services including (but not limited to):
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- Kitchen & Bathroom Remodeling
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- Solar Panel Installation & Battery Backup
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- HVAC Systems
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- Insulation Services
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- Landscaping & Hardscaping
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- Window Installation
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- Retaining Walls
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- Roofing & Siding
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- Full Home Renovation
All services are subject to availability, feasibility, and site evaluation. Service estimates may vary based on location, material costs, and customer preferences.
2. Appointments & Scheduling
Customers must schedule services in advance. A confirmation will be provided via phone, email, or SMS. Missed appointments without notice may be subject to rescheduling fees.
3. Estimates & Payments
Free or paid estimates will be provided as agreed. Final pricing may change based on actual project scope. We accept payments via credit/debit cards, checks, or electronic transfers. A deposit may be required prior to work commencement.
4. Refunds & Cancellations
Cancellations must be made at least 48 hours in advance. Deposits are refundable under specific conditions outlined in your service agreement. Refunds will be processed based on contract terms.
5. Warranties & Liabilities
We offer limited warranties on labor and materials as described in individual contracts. We are not responsible for third-party material defects, pre-existing structural issues, or delays caused by external factors (e.g. weather, suppliers)
6. User Responsibilities
You agree to provide accurate, up-to-date information when requesting services and to comply with project requirements such as access to property, approvals, and timely communication.
7. Privacy Policy
We take your privacy seriously. Please refer to our [Privacy Policy] for information about how we collect, use, and store your data.
SMS Terms and Conditions
SMS Consent Communication
We value your privacy. The phone numbers you provide during the SMS consent process will never be sold or shared with third parties for marketing purposes.
Types of SMS Communications
If you have opted in to receive SMS messages from Flawless Construction INC, you may receive messages regarding:
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- Appointment confirmations or reminders
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- Follow-up communications after service visits
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- Project updates
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- Billing reminders or inquiries
Example Message:
“Hi, this is a reminder of your upcoming appointment with Flawless Construction INC on [Date] at [Time]. Reply STOP to opt out.”
Message Frequency
Message frequency varies depending on your service engagement, typically no more than 2 messages per week.
Example Disclosure:
Message frequency may vary. You may receive up to 2 SMS per week regarding your project or account status.
Potential Messaging Fees
Standard message and data rates may apply based on your mobile carrier’s plan. These charges are your responsibility.
Opt-In Methods
You may consent to receive SMS messages by:
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- Verbally agreeing during a consultation
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- Checking the SMS consent box in our web or paper forms
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- Submitting an online request form
Opt-Out Method
To opt out at any time:
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- Reply “STOP” to any SMS message you receive from us
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- Contact us directly to request SMS removal
Help & Support
If you are experiencing any issues:
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- Reply with the keyword “HELP”
- Call Us or SMS Us: +1 (213) 399-3914
- Email: contact@flawlessconstructioninc.com
Additional Options
If you do not wish to receive SMS messages, do not check the SMS consent box when filling out forms.
Standard Messaging Disclosures
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- Message and data rates may apply
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- Opt out anytime by texting “STOP”
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- Text “HELP” for assistance
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- Message frequency may vary
